Career

Location: Dubai

This role follows a rotating shift schedule as part of 24/7 SOC operations.

In this role, you will be responsible for onboarding new applications, developing security rules, creating reports, and optimizing alerting & monitoring within the FortiSIEM and FortiSOAR platforms. The ideal candidate should have a strong understanding of SIEM and SOAR technologies, particularly FortiSIEM and FortiSOAR, with the ability to design and implement security monitoring and automation solutions.

Key Responsibilities

FortiSIEM Responsibilities

✅ Application Onboarding

• Integrate & configure security data sources in FortiSIEM. 
• Troubleshoot data ingestion & log collection issues.

✅ Rule Development & Customization

• Design & fine-tune correlation rules for threat detection. 
• Develop & update custom SIEM rules.

✅ Use Case Development 

• Implement use cases for Intrusion Detection, Anomalous Activity & Threat Hunting. 
• Translate business processes into actionable SIEM use cases.

✅ Alerting & Monitoring

• Configure real-time security alerts & automated responses. 
• Monitor SIEM system health & performance.

✅ Reporting & Dashboards

• Design custom dashboards & reports. 
• Generate trend analysis for vulnerabilities & threats.

✅ Security Incident Response

• Assist in investigating & mitigating security incidents.
• Utilize FortiSIEM reports for threat detection.

✅ Continuous Improvement

• Stay updated on emerging threats & SIEM enhancements. 
• Improve SIEM efficiency, automation & response strategies.

FortiSOAR Responsibilities

✅ SOAR Implementation & Playbooks

• Design, deploy, and optimize FortiSOAR automation workflows.
• Build custom connectors & playbooks for security tool integration.

✅ Incident Response Automation

• Configure triage & auto-remediation workflows. 
• Enhance alert prioritization & reduce false positives.

✅ Infrastructure & System Management 

• Manage FortiSOAR in on-prem & cloud environments. 
• Set up dashboards, reports, and incident war rooms.

✅ Threat Detection & Response

• Automate threat intelligence ingestion & correlation. 
• Utilize Jinja filters & automation functions.

✅ Client Support & Pre-Sales

• Provide technical training & expertise to security teams.
• Assist in pre-sales & business development.

✅ Service Delivery & Documentation

• Maintain SLAs, KPIs, and workflow documentation.
• Support 24×7 on-call security escalations.

Required Skills & Experience

✔ Technical Skills

•  Strong hands-on experience with FortiSIEM and FortiSOAR (configuration, deployment, and optimization).
• Expertise in log aggregation, event correlation, and SIEM alerting mechanisms.
• Experience with playbook development and security automation using SOAR. 
• Knowledge of network security, threat intelligence, and intrusion detection systems (IDS/IPS).
• Proficiency in scripting & automation (Python, Bash, PowerShell, KQL, GO, Jinja). 
• Understanding of cloud-based and hybrid environments and their integration with SIEM/SOAR solutions.

✔ Security Knowledge

• Familiarity with cybersecurity frameworks (NIST, ISO 27001, MITRE ATT&CK, etc.). 
• Understanding of firewalls, endpoint detection & response (EDR), and other security tools. 
• Experience with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, and Securonix is preferred.

✔ Soft Skills

• Strong problem-solving and troubleshooting abilities.
• Excellent communication skills to collaborate with technical & non-technical teams.
• Ability to work in a fast-paced, dynamic environment with tight deadlines.
• Should be ready to work in shifts/ weekends. 

Preferred Certifications

📌 NSE 6 FortiSOAR Administrator

📌 NSE 7 FortiSOAR Design and Development (Architect)

📌 Fortinet NSE Certification (FortiSIEM/FortiSOAR specific)

📌 ISC2 Certified Information Systems Security Professional (CISSP)

📌 Certified Ethical Hacker (CEH)

📌 CompTIA Security+

📌 Certified Information Security Manager (CISM)

📌 ITIL Accreditation (Preferred)

How to Apply

📧 Send your resume to: career@qpointme.com

Applicants should send an email with the subject “SOC Analyst Application – FortiSIEM & FortiSOAR Experience.”

Join our Growing Team: Quality Point IT Consultancy is seeking a dynamic and results-driven School Software Sales Specialist to join our team.

About Us: Quality Point IT Consultancy is a leading provider of innovative IT solutions. We specialize in school ERP software that streamlines administrative processes, enhances operation experiences, and empowers educators.

Responsibilities:

• Identify and target educational institutions in need of software solutions.
• Present and demonstrate our cutting-edge school software to potential clients.
• Build and maintain strong relationships with decision-makers in schools.
• Understand client needs and tailor solutions to meet their specific requirements.
• Achieve and exceed sales targets through effective prospecting and negotiation.

Requirements:

• Proven track record in IT sales, specifically within the education sector.
• Strong understanding of school software solutions and their benefits.
• Excellent communication and presentation skills.
• Self-motivated, goal-oriented, and able to work independently.
• Ability to travel for client meetings and presentations.

Why Join Us:

• Join a dynamic team in a fast-growing IT consultancy.
• Opportunity to make a significant impact on the education sector.
• Competitive salary, commission structure, and benefits package.
• Ongoing training and professional development.

How to Apply:
If you’re passionate about educational technology and have a proven track record in IT sales, we want to hear from you! Please send your resume and a cover letter detailing your relevant experience to career@qpointme.com

Application Deadline: [Insert application deadline]

Learn More About Us: Visit our website at QualityPoint.me to learn more about Quality Point IT Consultancy.

Connect with Us: Follow us on LinkedIn https://www.linkedin.com/company/quality-point-it-consultancy/
https://m.facebook.com/qualitypoint?wtsid=rdr_0IHqPNMiu7pS6Ilg6

Please share the expected remuneration with the application.

*Applicable for candidates currently residing in UAE only.

We are looking for a competitive and result oriented IT Sales Executive to help us build up our business activities.

Sales Executive responsibilities include, but not limited to discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email, phone and direct approach we’d like to meet you.

Requirements

• Proven experience as a Sales Executive or relevant role.
• Proficiency in English.
• Excellent knowledge of Microsoft Products like Office365, Azure, Business Central etc.
• Hands-on experience with Microsoft Business central is a plus.
• Thorough understanding of marketing and negotiating techniques.
• Degree or Diploma in Computer science.
• Good in Presentation and Client relationship.

Job Description

• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Setting up meetings with potential clients and listening to their requirements and concerns.
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Prepare and deliver appropriate presentations on products and services of Microsoft Business central, Azure, Office365, Teams, SharePoint Solutions, IT infrastructure, IT Hardware, AMC etc.
• Drive the deployment of the customer’s software applications into the Cloud and increase their consumption of the Cloud platform by providing deployment guidance, supporting development of the customer cloud adoption model, and providing appropriate recommendations to overcome blockers.
• Business knowledge and context of the use and value of Microsoft technologies including Office 365.
• Negotiate/close deals and handle customer queries.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.
• Determining a client’s business requirements and whether the products being considered are suitable.
• Attending sales meetings and meeting the client face to face.
• Answering any technical questions, the client might have.
• Presenting your findings to a technical team to act on, and then to the client.
• As an IT Sales Executive, you may concentrate on a particular area of technology, or have a broader technical role.
• Pay close attention to trends in the IT industry in order to understand what customers need. This involves following industry publications and attending industry conferences.
• IT sales executives must be able to speak about IT products and services with conviction. This requires expertise in fundamental IT principles in order to answer technical questions asked by prospects.
• Responsible for conveying the features and benefits of our products and services, and then closing the deal using sales and negotiation tactics.
• Maintain a Database of Prospective and Current Customers.
• Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
• Advises customers on technical matters and recommends appropriate computer configurations.
• Demonstrate product features before a sale.
• Respond to pre-qualification questionnaire or information to tender document.
• Help customers maximize the use of software features.
• Advise on appropriate user training.
• Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes.
• Generate a sales pipeline and exceed monthly sales targets.
• Manage customer relationships to procure repeat business and life-time references.
• Understand Cloud solutions and how technology enables business productivity, efficiency and effectiveness.
• Prepare and deliver effective presentations and proposals to customers as needed

How to Apply
Send your resume to : career@qpointme.com

Experience: 2 to 4 Years
Location: Dubai, UAE
Job Type: Full-Time
Email: career@qpointme.com
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About Us
Quality Point IT Consultancy is a fast-growing technology consulting firm delivering cutting-edge ERP, IT infrastructure, and business solutions across the GCC region. We are currently looking for a dedicated Desktop Support Engineer to join our technical support team.
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Job Responsibilities

• Provide first and second-level technical support for desktops, laptops, printers, and related hardware.
• Troubleshoot and resolve issues related to Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, etc.).
• Manage user accounts, permissions, and mailboxes in Microsoft 365 and Active Directory.
• Install, configure, and maintain operating systems and business applications.
• Perform system upgrades, patches, and backups as needed.
• Support end-users with network connectivity issues (Wi-Fi, LAN, VPN).
• Document support activities, incidents, and resolutions in the ticketing system.
• Coordinate with vendors for warranty claims and hardware replacements.
• Maintain IT asset inventory and user access records.
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Requirements

• 2–4 years of experience in IT support or desktop support roles.
• Proficiency in supporting Microsoft 365 (Outlook, Teams, OneDrive, etc.).
• Good knowledge of Windows 10/11 operating systems.
• Basic understanding of hardware troubleshooting (laptops, desktops, printers).
• Familiarity with Active Directory and user management.
• Strong problem-solving and communication skills.
• Ability to work independently and manage time effectively.
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Preferred Skills

• Basic knowledge of networking (IP, DNS, DHCP).
• Experience with remote support tools (AnyDesk, TeamViewer, RDP).
• Industry certifications such as CompTIA A+, Microsoft Certified (M365, Windows), or equivalent (preferred but not mandatory).
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How to Apply

Interested candidates can send their CV to career@qpointme.com  with the subject “Application for Desktop Support Engineer“.

Location: Dubai

Position Overview:
We are seeking a skilled Business Central Functional Consultant with an MB-800 certification to join our team. The ideal candidate will possess expertise in analyzing business processes and implementing Dynamics 365 Business Central solutions, along with experience in preparing Functional Requirement Documents (FRD) and RDD.

Key Responsibilities:

• Gather and analyze business requirements; prepare detailed FRDs and RDDs.
• Configure and customize Dynamics 365 Business Central to meet client needs.
• Collaborate with stakeholders to design, test and deploy solutions.
• Conduct training sessions and provide end-user support.

Qualifications:

• MB-800 certification in Business Central.
• Proven experience with FRD and RDD documentation.
• Understanding of Business Central modules and functionalities.
• Minimum 2-3 years of experience as a BC Functional Consultant.

Skills:

• Excellent communication and analytical skills.
• Ability to work collaboratively with cross-functional teams.

This role offers an opportunity to work with a dynamic team and contribute to impactful ERP solutions.

Send your resume to careers@qpointme.com along with your Salary expectations.

Role Description

This role involves implementing and configuring LS Retail within Microsoft Dynamics 365 Business Central.

• Analyze client business processes and recommend appropriate LS Retail solutions
• Customize workflows, pricing structures, inventory management, and POS functionalities
• Support data migration, ensuring accurate transition of legacy data into the LS Retail system
• Conduct flow testing and User Acceptance Testing (UAT) setup and support
• Conduct in-depth requirement gathering and gap analysis with stakeholders
• Translate business needs into functional specifications and system designs
• Document requirements and develop technical design documents (TDD)
• Collaborate with technical teams to ensure seamless system integration
• Train end-users on LS Retail functionalities and best practices
• Provide post-implementation support, troubleshooting issues, and resolving system errors
• Offer ongoing consultancy to help clients optimize their LS Retail operations
• Develop and execute User Acceptance Testing (UAT) scenarios
• Ensure all system configurations align with business goals and LS Retail standards
• Validate POS and backend integration, ensuring real-time data accuracy
• Conduct regression testing to ensure new updates do not disrupt existing workflows
• Escalate any critical issues that may impact client deliverables or relationships
• Work alongside project managers to ensure timely and successful implementations
• Document all configurations, training materials, and user guides
• Communicate effectively with internal and external stakeholders to track project progress

Qualifications

• 3+ years of experience implementing LS Retail and Microsoft Dynamics 365 Business Central
• Strong understanding of retail operations, POS systems, and inventory management
• Experience in system configuration, process automation, and troubleshooting
• Proficiency in business analysis, requirement gathering, and functional documentation
• Hands-on experience with data migration, UAT, and end-user training
• Ability to collaborate effectively with technical teams and business stakeholders

Requirements

• Technical knowledge of AL programming for Business Central customization
• Experience with third-party integrations (e.g., payment gateways, eCommerce platforms)
• Knowledge of Power BI for retail analytics and reporting
• Microsoft Dynamics 365 Business Central certification is a plus

Benefits

• As per UAE law.

Interested candidates can email their resume to career@qpointme.com